FAQ
Common questions about how we fly, what we deliver, and what it costs. Don't see yours here? Just ask.
What areas do we service?+
We proudly service all of Maine, statewide.
What is the turnaround time for the services?+
Pictures: within 48 hours. Videos: up to 5 days, depending on video length and complexity.
What sets a drone tour apart from a regular video tour?+
Our drone pilots have expert flying skills, allowing them to navigate through small spaces in a single continuous take, smoothly and cinematically. Above all, we can achieve creative angles that ground cameras simply can't.
Are there safety concerns flying a drone indoors?+
We operate drones that have propeller guards and are small enough to ensure safe, precise indoor flights.
How long does filming take?+
Depending on the service, filming can take anywhere from 30 minutes to a few hours.
Is there a travel fee?+
Travel is free within 30 miles of my current base of operations — Gorham. $25 fee for 30–50mi, $50 for 50–75mi, contact for quote beyond that.
What file formats & resolutions do I get?+
Videos come in MOV or MP4 format, and can be shot in 16:9 landscape or 9:16 vertical format depending on where you'll use them. Photos are exported as JPEGs, taken at 48 megapixels up to 100 megapixels. All video is filmed in 4K, with 6K available as an option for max quality.
How far in advance should I book?+
We recommend booking 2–3 days ahead of your target date. That gives us time to check the schedule and lock in the shoot for the day you want.
Do I need to be present during the shoot?+
It's not required, but it's recommended — having you on-site lets us line up the exact shots and angles you're looking for.
Will you need access to my property?+
If the property is in a locked or gated community, yes — we'll need a gate code or similar access to get in and fly.
Do you fly at night or during twilight?+
Yes — twilight and golden hour shoots are available as an add-on.
Do you fly in bad weather?+
Maine weather is unpredictable, so we keep a close eye on the forecast. If wind, rain, or poor light make for an unsafe or unusable flight — even on the day of — we reschedule to the next good window at no additional charge.
What if I need to cancel or reschedule?+
Just let us know as early as you can so we can release the time slot. Cancellations made with reasonable notice aren't charged; late cancellations may forfeit part of a deposit already paid.
How do I get my photos and videos?+
Everything is delivered through a private Google Drive folder — full resolution, no watermarks, and the files don't expire on our end.
Can I use the photos and video for my own marketing?+
Yes. Once delivered, they're yours to use for your listings, marketing, and personal use.
Do you fly near airports or restricted airspace?+
Some locations or altitudes aren't legally flyable depending on airspace restrictions and proximity to airports. As an FAA Part 107 certified pilot, our pilot makes the final call on what can be safely and legally flown.
Are you insured?+
Yes. Each shoot is covered by commercial drone liability insurance through SkyWatch.AI, activated specifically for that job.
Can you survey or mark my property lines?+
No — as a Part 107 pilot we can only provide a visual overview, not a certified boundary survey. You'll need a licensed surveyor for that.
Do you offer thermal or infrared inspections?+
Not currently — our inspection packages are visual only.
STILL HAVE QUESTIONS?
Send Ron a quick email or text — no forms, just a straight answer.